Terms & Conditions

Please find below a copy of our general Terms & Conditions. Please note these may differ from those provided to you upon booking due to specifics of the works in question.

Definitions: In this document, the following words shall have the following meanings:

Please read all these terms and conditions: As we cannot accept your order and make a legally enforceable agreement without your consent to these Terms and Conditions, you must read these terms and conditions to make sure you agree to them. If you have and queries regarding these terms and conditions, please contact us on – 07803 493967.

Validity: All quotations are valid for one calendar month from the estimate date, subject to fluctuations in the prices of materials. Prices cannot be guaranteed after this date.

Pricing and Payment:

Disputes: In the event there is a dispute with the invoice or work carried out, any disputes should be raised in writing within 5 days of invoice date. Should we not receive written notification of a dispute within this time period, payment is due, and any disputes will be initially dealt with internally and interest will accrue as listed above.

Variations and Extras: Any unforeseen work or variations will be agreed before commencement to a fixed quotation where possible, in all other cases a day work rate of £40.00 an hour for carpentry work and £90.00 an hour for joinery work plus materials.

Cancellation: No agreement to proceed or order placed by a client, may be cancelled by the client, except with the seller’s agreement made in writing, and on terms that the client shall indemnify the seller in full against all loss (including loss of profit), costs (including the cost of all labour and materials), damages, charges and expenses incurred by the seller as a result of cancellation.

We can suspend or cancel your order, without affecting our legal rights and remedies, in one or more of the following circumstances: -

After we use our right to suspend this contract, we can end it if you are still at fault, we will be entitled to all payments under our standard terms and conditions and any costs involved in suspending or ending the contract. We are also entitled to claim for any losses we suffer (including loss of profits) resulting from suspending the contract. However, you can still use your legal rights and remedies under our terms and conditions of trading.

Delivery: Any time or date specified for delivery/works to be carried out is an estimate only and we will not be liable for any loss or damage whatsoever due to failure by us to deliver the goods (or any of them) promptly, nor shall delay or failure to deliver the goods promptly entitle the client to rescind the contract. Furthermore, the client is bound to accept delivery and to pay for the goods in full if delivery shall be tendered at any time within three months of the estimated delivery date.

Change Control

Co-Operation: the client will co-operate with us and will provide us with any information reasonably required to carry out the works in a timely fashion.

Gas and Electrical Equipment / Appliances: owing to insurance restrictions we can not fit, adjust or attend to any electrical or gas equipment.

Decoration: our quotations do not include decoration, unless otherwise stated. All external woodwork, doors and windows should be knotted and primed immediately if this has not been allowed for in our quotation and carried out during the manufacturing process. Doors, windows and all other woodwork should be sealed (painted or varnished) within two weeks of fixing. We would recommend the services of a professional decorator.

We cannot guarantee and will not be held responsible for joinery rotting, warping, twisting or shrinking unless the above is adhered to.

Whilst all due care will be taken, we cannot be held responsible for any cracking or damage that may occur by movement or vibration in the structure during the course of the works.

Whilst all due care will be taken, we cannot be held responsible for dust/dirt that may be caused during the period of our work, nor can we be held responsible for any damage caused to personal items left within our ongoing work area. These should be removed/relocated or covered before arrival on site.

In the case of a defect arising after delivery resulting from timber movement or goods that materially deviate from the description or specification applicable to them occurring within 3 months of delivery, you should notify us in writing, within 14 days of the defect becoming apparent, supplying full details of any defects or failure to conform or timber movement. We will then rectify or replace any defective goods or goods that materially deviate from the description or specification applicable to them, provided that we are being given reasonable access to the goods to inspect them and rectify any such defects.

We shall be under no liability whatsoever to any party for any indirect loss and/or expense (including loss of profit) suffered by the client arising out of a breach by us of this contract.


Joinery Work:

Ownership: Without prejudice and in spite of delivery having been made, property in the Goods shall not pass from the seller to the client until the client has paid the Price plus VAT in full: and no other sums whatever shall be due from the client to us.

Until property in the goods / works passes to the client, the client shall store / take care of any installed works / delivered goods (at no cost to the seller) in good condition and covered by a relevant insurance policy.

Until property in the goods / works passes from the seller to the client, any / all proceeds of sale or otherwise of the goods works shall be held in trust for the seller and shall not be mixed with other money or paid into any overdrawn bank account and shall be at all material times identified as the seller’s money.

Until such time as property in the goods passes from the seller to the client: the client shall upon request deliver up such of the goods / works as have not ceased to be in existence to us. If the client fails to do so, then we may enter upon any premises owned occupied or controlled by the client where the goods / works are situated and repossess them.

Force Majeure: neither party shall be liable for any default due to any act of God, war, strike, lockout, industrial action, fire, flood, drought, tempest or other event beyond the reasonable control of either party.

Law: This contract is subject to the law of England and Wales